About Friend Finder Networks

Friend Finder Networks (FFN) is a pioneer in online dating and social networking, founded in 1994. Our
flagship platforms include AdultFriendFinder.com, Passion.com, Alt.com, and Cams.com—serving
millions of members worldwide who seek authentic adult connections.
Our mission is straightforward: we ignite the passion, joy, and excitement of being an adult. Unlike
typical tech companies driven by Wall Street, we prioritize member experience over profit maximization.
We operate at the intersection of social networking, dating platforms, live video entertainment, and
adult content—industries that require unique expertise, regulatory knowledge, and cultural
understanding.

The Opportunity
We are seeking a Chief Operating Officer (COO) to serve as the strategic operational backbone of FFN.
This role is critical: you will partner with leadership to transform strategic vision into execution, bringing
MBA-level business acumen, operational excellence, and hands-on leadership to a rapidly evolving
digital business.
Our current leadership has strong technical and product expertise. We need a complementary leader
who excels at structure, processes, financial management, compliance, and team coordination. You will
be the operational anchor—the person who ensures that ambitious goals translate into measurable
results.
This is not a typical COO role. You will be building and refining operational systems for a distributed
remote team across dating platforms, live cam operations, and content networks. You must be
comfortable working in the adult entertainment industry, navigating complex compliance requirements,
and managing fast-moving digital products with millions of users.

Key Responsibilities

Strategic Operations & Execution

• Partner with the CEO to develop and execute operational strategies across all FFN platforms
  (dating sites, Cams.com, content networks)
• Translate high-level vision into actionable operational plans with clear KPIs and timelinesBuild and implement scalable processes that support growth while maintaining our member-
  first culture
• Drive operational efficiency and cost optimization without compromising quality or member experience

Financial Management & Business Intelligence

• Oversee financial operations including budgeting, forecasting, P&L management, and resource
  allocation
  Develop and monitor key business metrics across all platforms (user acquisition, retention,
  lifetime value, churn)
• Create financial models to evaluate new initiatives, pricing strategies, and investment
  opportunities
• Work with accounting and finance teams to ensure accurate reporting and fiscal responsibility

Compliance, Legal, & Risk Management

• Lead compliance initiatives across multiple regulatory domains: age verification, data privacy
  (GDPR, CCPA), payment processing (PCI-DSS), and content moderation
• Develop and maintain relationships with legal counsel, compliance auditors, and regulatory
  bodies
• Create proactive risk management frameworks to protect the company and our members
  Ensure adherence to industry-specific regulations related to adult content and online dating

Remote Team Leadership & People Operations

• Manage and mentor a distributed team of professionals across engineering, customer service,
  moderation, and business operations
• Build high-performance remote work culture with clear communication, accountability, and
  collaboration
• Oversee hiring, onboarding, and retention strategies aligned with our values-driven mission
• Create career development pathways and performance management systems for remote
  employees

User Experience & Product Operations

• Collaborate with product and engineering teams to optimize user experience, reduce friction,
  and increase member satisfaction
• Analyze user behavior data to identify opportunities for platform improvements
• Balance business objectives with member-first principles (no dark patterns, transparent pricing,
  real value)
• Support the rollout of new features and ensure smooth operational integration

Required Qualifications

Education

• MBA from a reputable business school, or equivalent advanced degree in business, finance, or
  operations
• Undergraduate degree in business, economics, engineering, or related field

Experience

• 10+ years of progressive leadership experience in operations, business management, or
  executive roles
• 5+ years managing remote or distributed teams
• Proven track record in high-growth digital businesses (SaaS, marketplaces, social networks, or
  consumer internet)

Industry & Domain Expertise

• Social networking and/or dating platforms: Deep understanding of user acquisition,
  engagement loops, retention strategies, and community management
• Adult content industry: Comfort and experience working with adult entertainment, webcam
  platforms, or dating services (this is essential—not optional)
• Payment processing: Knowledge of payment gateways, merchant accounts, chargeback
  management, and high-risk payment processing
• Regulatory compliance: Hands-on experience with data privacy laws, age verification systems,
  content moderation, and industry-specific regulations

Core Competencies

• Financial acumen: Strong grasp of financial statements, budgeting, forecasting, unit economics,
  and operational metrics
• Process builder: Ability to design, document, and implement scalable systems and workflows
  from scratch
• Data-driven decision maker: Comfortable working with analytics tools, dashboards, and
  quantitative analysis to guide strategy
• Exceptional communicator: Clear, concise communication across all levels—from technical
  teams to executive leadership to external partners
• Problem solver: Thrives in ambiguity, comfortable making decisions with incomplete
  information, and resourceful under pressure

Personal Attributes

• Hands-on and tactical: Willing to roll up your sleeves and dive into details while maintaining
  strategic oversight
• Cultural fit: Alignment with our values of transparency, efficiency, accountability, and respect
  for member autonomy
• Integrity and discretion: Given the nature of our business, impeccable ethics and respect for
  member privacy are non-negotiable.
• Creative thinker: Not just an executor—someone who brings ideas, challenges assumptions,
  and finds innovative solutions
• Resilient and adaptable: Comfortable in a fast-paced, evolving environment where priorities
  shift and challenges are constant

What We Offer

Compensation: Competitive salary, discretionary annual bonus, excellent benefits including company
paid health benefits and a matching 6% 401(k). Remote position with occasional travel.

• Direct impact: You will shape the operational strategy of a company with millions of users and
  25+ years of history
• Mission-driven culture: Join a team that genuinely prioritizes member happiness over profit
  maximization
• Executive autonomy: Significant authority to build and lead operations your way, with
  leadership collaboration
• Industry pioneer: Work for the company that pioneered online dating and continues to innovate
  in digital connection

Why This Role Matters
This is not a “corporate executive” role where you manage reports and attend endless meetings. This is
a build-and-scale opportunity where you will construct operational infrastructure, define processes,
hire key team members, and directly influence the trajectory of a business that serves millions of people
seeking authentic connection.
You will work closely with company leadership to bring structure, financial discipline, compliance rigor,
and executional excellence to strategic objectives. The role requires someone who can balance
operational excellence with the entrepreneurial spirit of a company that pioneered online dating.
If you have an MBA mindset, a passion for operational efficiency, and the courage to work in an industry
that mainstream tech often ignores—this is your opportunity to make a significant impact.
At FriendFinder, we are dedicated to fostering a diverse and inclusive workplace where everyone feels
valued and empowered to contribute their unique perspectives. We actively seek out talent from
diverse backgrounds to drive innovation and create a dynamic work environment. Our commitment to
inclusion ensures that all employees have equal opportunities for growth and advancement, regardless
of their identity. We believe that embracing diversity is key to our success and are committed to
creating a workplace where everyone feels respected and supported.
FriendFinder guarantees all qualified applicants will receive consideration for employment regardless of
age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information,
disability, veteran status, or any other applicable status protected by state or local law.

Must be eligible to work in the US and provide documentation within three days of the start date of
proof of that eligibility.

Annual Salary Range $350,000 to $450,000